Contact

Talk to a real person.

Questions about getting started, plans, payments or your online store? Reach the Snnel team the way that suits you.

Send us a message and a person on the team will reply. Photos and voice notes are fine.

Chat on WhatsApp

Call us

Talk it through with someone who knows the app. 24/7.

+233544876779

Email

Best for billing questions, partnerships and anything you want in writing.

customer@snnel.com

Ask the assistant

Instant answers about plans, setup, payments and selling online, day or night.

Start a chat

The team is available 24/7. Messages sent outside those hours are answered the next working day.

Already using Snnel?

Get help without leaving the app.

Open Help & Support from the menu to search the guides or send the team a ticket. Your business details travel with the ticket, so you never have to explain your setup twice.

Open Help & Support

Setting upProducts, branches, staff, your online store and payment accounts.

Plans and billingUpgrades, renewals, receipts for your subscription and SMS credit.

Partners and bigger rolloutsMany branches, many businesses, or bringing your clients on board.

Ready when you are

Get your first business live today.

Create your business, add products, and bring sales, stock, orders, reports, and payouts into one clean workspace.

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